Automation—once a concept reserved for big tech companies and corporations—has now become accessible for small business owners like me, thanks to tools like Make (formerly Integromat). For me, Make isn’t just an automation tool; it’s the secret weapon that has transformed my business from a time-consuming, detail-heavy operation into a smooth, efficient machine. In this love letter to Make, I’ll share how it became an indispensable part of my business, while also explaining why I believe in striking the right balance between automation and authenticity.

The Moment I Fell for Make

When I first discovered Make, I was looking for a way to streamline repetitive tasks that were eating away at my time and energy. Email follow-ups, invoice reminders, data syncing between different apps—it was all starting to pile up. I knew I needed help.

Enter Make: a platform that offered the power of automation with a simplicity that made sense for my small business. With Make, I could build scenarios—automated workflows—that connected my favorite apps and services in ways I hadn’t imagined. Suddenly, all those little tasks I used to dread were being handled effortlessly. It was as if Make understood my business as well as I did, and with every new scenario I built, I felt more in control and more liberated.

But… What Does It Do?

SO many things – to start, you can set up automated email sequences to follow up with leads, synchronize data between your CRM and marketing platforms, or manage social media scheduling across multiple accounts—all without manual intervention. Make can also handle tasks like generating invoices, updating spreadsheets, sending alerts when important events occur, or even integrating with e-commerce systems to manage orders and inventory. Whether it’s marketing, sales, operations, or finance, Make connects your favorite tools and automates routine tasks, saving you time and effort so you can focus on growing your business.

Finding the Balance: AI and Authenticity

However, despite my deep affection for Make, I believe in maintaining a balance. Automation is a powerful tool, but I don’t believe it’s a substitute for the human touch. It’s extremely difficult to have a human-connected business strictly run by robots and AI; that’s why I make it a point to remain hands-on in certain areas of my work.

For instance, I participate actively in social media, select blogging topics, and curate the images that accompany my content. This approach allows me to inject my personality and authenticity into my brand. It’s important to me that my business feels genuine and relatable—something that’s nearly impossible to achieve when everything is outsourced to AI. I believe that if we rely too heavily on AI for all aspects of our work, the internet risks becoming a cesspool of generated mishmash, lacking the depth, thought, and creativity that comes from real human effort.

How Make Aligns with My Business Vision

That’s where Make shines for me: it doesn’t take over my entire business; it enhances it. By handling the repetitive and time-consuming tasks, it frees up my time to focus on the creative, human-centric elements that make my business unique. I can show up for my audience on social media with fresh, engaging content because I know that everything behind the scenes is running smoothly, thanks to Make.

It’s a partnership where Make automates the technical, and I bring the authenticity. Together, we strike the perfect balance between efficiency and human connection—ensuring that my business not only grows but also stays true to my values.

A Love Story Built to Last

So, this is my love letter to Make, the automation tool that changed the game for me. It’s not just about saving time; it’s about creating space for creativity, authenticity, and connection. I’m grateful for how Make empowers my business every day, and I can’t wait to see what we’ll build together next.

Ready to transform your workflow? Reach out to RT7 Media today to set up a custom solution tailored to your needs. Visit rt7.media/contact to get started!