Support & Consulting

Emergency Website Repair

Site down? Hacked? White screen after an update? RT7 Media is a specialty WordPress rescue team. We diagnose fast, restore service, remove what caused it, and hand you back a stable site with a clear explanation of what happened.

Get a Free Quote

Why Your Business Needs Emergency Website Repair

Rapid response

Emergencies jump the queue. We start diagnosis within hours, not days, because every hour a business site is down costs money and trust.

Any failure, any cause

Hacks and malware, botched updates, plugin conflicts, expired hosting, corrupted databases, lost credentials: we have recovered sites from all of it.

Root cause fixed

Getting the site back up is step one. We also find and close the hole that caused the failure so you are not back in the same spot next month.

Honest scope

Before any billable recovery work starts you get a plain assessment of the damage, the fix, and the cost. No hostage pricing.

Our Emergency Website Repair Process

01

Triage

We assess the situation immediately: what is down, what is at risk, and whether anything is actively being exploited.

02

Restore

We get a working site back in front of your visitors, from a clean backup when one exists, or by direct repair when it does not.

03

Clean & Harden

Malware removed, compromised accounts reset, vulnerable software updated or replaced, and security hardening applied.

04

Debrief

You get a written summary: what failed, why, what we did, and what will keep it from recurring.

What's Included

  • Emergency triage with response in hours
  • Site restoration from backup or direct repair
  • Malware removal and blacklist cleanup (Google, security vendors)
  • Credential resets and access lockdown
  • Core, plugin, and theme updates to close the vulnerability
  • Post-incident report in plain language
  • Optional handoff to a maintenance plan to prevent repeats

Why RT7 Media

We have seen it before

Crypto-miner infections, pharma-spam injections, ransomed databases, deleted sites: our team has recovered them all.

Infrastructure-level access

We work at the server level, not just the WordPress dashboard, which is usually the difference between a real fix and a patch.

15+ years of WordPress work

Deep WordPress experience means faster diagnosis and fewer wrong turns while your site is down.

Based in Alexandria, VA

A local team you can actually call during a crisis, in your own time zone.

Frequently Asked Questions

My site is down right now. What do I do?

Contact us with your domain and whatever you know. We will triage immediately and tell you within the first assessment what recovery looks like and what it costs.

My site was hacked. Is my data gone?

Usually not. Most WordPress compromises inject content or malware rather than destroy data. We assess what was touched, clean it, and restore anything damaged from backups.

How much does emergency repair cost?

Triage and assessment come first with a clear quote before recovery work begins. Most single-site recoveries land in the $500 to $2,000 range depending on damage.

Can you keep this from happening again?

Yes. Nearly every emergency traces back to missing updates, weak credentials, or no backups. Our maintenance plans exist precisely to close those gaps.

Get a Free Quote

Tell us about your project and we'll respond within one business day.

  • 1
    Free initial consultation We learn about your goals and what success looks like for your business.
  • 2
    Detailed written proposal Clear scope, timeline, and fixed-price quote — no surprises.
  • 3
    No obligation, no pressure Talk to us before you decide. We earn your business, we don't assume it.

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